Is that not admitting my deposits were cashable winable? Absolute Joke. That is correct you would not have been able to verify your account without a valid ID. Me:- What i am saying is that i never wanted to close it for self exclusion I wanted to close it as I had been told that the ID was expired so wouldnt be able to verify and that if i cant verify then deposits would be returned and i wouldnt be worth playing as would never be able to cashout any winnings? ME: i dont have new ID this is the point so if i had won £1000 last night i would have been about to cash out as an exception too? If your account would have been open and continued to be used, then we would have needed an ID that is still valid.So it was definitely an exception. ME:-yet here we are on logging on it says I self excluded which I DID not The only reason your ID got accepted, was that your account is closed and Im sure you didnt mind having to send us a new ID just to get those remaining funds to your bank account. Wed not do anything that way and we inform you of the KYC process when youre about to create an account with us. A couple of highlights of another 'accredited' casino
